Privacy Policy
Last updated: 2026
This Privacy Policy explains how Karyotutor ("we", "us", or "our") collects, uses, and safeguards your information when you use our cytogenetics training platform and related websites (the "Service").
1. Information We Collect
When you register for an account or use the Service, we may collect:
- Account information — your first and last name, email address, username, country, and role/persona.
- Learning data — your progress through cases, scores, saved sessions, and test results.
- Communications — messages you send us through contact or support forms.
- Technical data — basic device, browser, and usage information needed to operate and secure the Service.
2. How We Use Your Information
- To create and manage your account and provide the Service.
- To track and display your learning progress and scores.
- To respond to your enquiries and provide support.
- To send service-related and trial-related emails (you can unsubscribe from non-essential email).
- To maintain the security, integrity, and performance of the Service.
3. Sharing of Information
We do not sell your personal information. If your account is associated with an institution or educator, your learning progress and scores may be visible to that institution's administrators. We may share data with service providers who process it on our behalf, or where required by law.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To make a request, please contact us using the details below.
6. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
8. Contact Us
If you have questions about this Privacy Policy or your data, please reach out through our contact form.